Your Questions,
Answered
Everything you need to know about our sleepovers, wedding and event rentals, kids’ corners, and playful party experiences.
Booking & Payment
We recommend booking at least 1–2 weeks in advance to guarantee your date, though popular dates (weekends, holidays, and peak spring/summer months) can fill up faster — the earlier you book, the more likely we can accommodate your preferred date and rental.
Yes — a $100 non-refundable deposit is required to hold your reservation.
The remaining balance is due 7 days before your event.
We accept all major credit/debit cards through our secure online booking system.
Cancellations & Weather
The $100 deposit is non-refundable. If you need to cancel, please let us know as soon as possible — we’re happy to work with you on rescheduling to a new date when possible.
For outdoor setups, we monitor the forecast closely. The Bubble Dome specifically cannot be set up in winds over 15 mph, rain, or thunderstorms, and needs temperatures between 45–80°F. If weather doesn’t allow for a safe outdoor setup, we’ll work with you to reschedule or move to an indoor space where possible.
Yes — we’re happy to help you find a new date, subject to availability. Your deposit can typically be applied to the new date.
Delivery & Service Area
We proudly serve Missoula and the surrounding area.
In-town delivery is included in your rental price. Deliveries outside the immediate Missoula area may include an additional travel fee — please contact us for a quote based on your location.
Setup and breakdown times vary by rental — most setups take 45-60 minutes. We build this into your rental window, so you don’t need to account for it separately.
General Questions
Yes! We’re happy to put together a custom package for multiple rentals — reach out and we’ll work up a quote.
Yes, we can provide a Certificate of Insurance for venues that require one — just let us know when you book.
Normal wear and tear is expected and not an issue. For significant damage beyond normal use, a repair or replacement fee may apply — we’ll always talk with you directly before charging anything.
Yes — we deliver and set up at parks, venues, and other locations throughout the Missoula area, as long as the space and permissions allow for it. Some public parks require their own permit for inflatables or events — that’s the responsibility of the client to check with the venue.
Reach out through our Contact page or give us a call/text at 406-218-0933 — we’re happy to help you figure out what fits your event and budget.
Yes, changes can usually be accommodated up until close to your event date, depending on availability. Reach out as soon as you know what you’d like to change.